Privacy Policy

1. Introduction

Nouss Digital ("we," "our," or "us") is a creative partner helping brands grow through strategy, design, and digital marketing. We value trust as much as innovation, and that starts with how we handle your data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information under applicable laws, including those of Wyoming and California. We are committed to using your information in a manner that is fair, transparent, and compliant with consumer protection principles in both states. We consider the protection of your privacy a fundamental aspect of the trust you place in us when you work with our company.

2. Consent to Collect and Use Data

By using our services or submitting your information through our website, you consent to the collection and use of your data as described in this policy. This includes receiving marketing content, promotional materials, and brand communications relevant to your interests or business, where permissible under applicable law. California residents have specific rights regarding consent as outlined below.

3. Information We Collect

We may collect the following categories and specific pieces of information:

Contact information: Includes your name, email address, phone number, and mailing address.
Demographics: Includes general details such as your gender, age, and location.
Interests: Includes your preferences for marketing content and any expressed interests related to real estate, branding, or digital services.
Usage data: Includes how you interact with our website, such as the pages you view, the links you click, and the time spent on each section, as well as IP addresses, browser type, operating system, referring URLs, and device information.
Commercial Information: Records of products or services considered or purchased.
Inferences: Inferences drawn from your Personal Information to create a profile reflecting your preferences and behavior.

4. How We Use the Information

Your information is used by our company for the following business and commercial purposes:

To provide and improve the quality of our services and user experience.
To personalize your experience and tailor content and offers.
To send marketing and promotional materials tailored to your interests (with opt-in consent for California residents where required by law).
To assist you in marketing properties or campaigns, when applicable.
To coordinate with third-party service providers on your behalf.
To offer virtual assistant or automation support services.
To enhance the performance, content, and functionality of our digital platforms.
To conduct data analysis and research.
To comply with legal obligations.
To detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity.
To debug and repair errors.
To use your information in a manner that is fair, transparent, and compliant with consumer protection principles under the laws of Wyoming and California.

5. Information Sharing

We may share your information with the following categories of third parties for the business purposes described above:

Agents and Clients: Individuals or entities you have explicitly authorized us to share your information with as part of a collaborative project or service.
Service Providers: Trusted third-party providers who assist us with operational needs such as hosting, payment processing, email communication, customer support, analytics, and advertising. We have contracts with these service providers that require them to protect your Personal Information.
Law Enforcement: Government agencies or legal authorities, only when disclosure is required to comply with applicable laws, regulations, or legal processes.
Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. You will be notified of any such change in ownership or control.

6. Your Choices and Rights

For All Users (including Wyoming Residents):

Opt-Out of Marketing Communications: You may opt out of promotional emails at any time by using the unsubscribe link provided in the emails or by contacting us.
Access, Correction, and Deletion: You may request access to the information we hold about you, ask for corrections of inaccuracies, and request the deletion of your data, subject to legal limitations. To exercise these rights, please contact us.
Withdraw Consent: You may withdraw your consent for future data use at any time by contacting us.

For California Residents:

Under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), you have the following specific rights:

Right to Know: You have the right to request and receive information about the categories and specific pieces of Personal Information we have collected about you, the categories of sources from which the Personal Information is collected, the business or commercial purpose for collecting, selling, or sharing Personal Information, and the categories of third parties with whom we share Personal Information.
Right to Delete: You have the right to request the deletion of Personal Information we have collected from you, subject to certain exceptions.
Right to Correct: You have the right to request the correction of inaccurate Personal Information that we maintain about you.
Right to Opt-Out of Sale or Sharing: You have the right to opt out of the "sale" or "sharing" of your Personal Information for cross-context behavioral advertising. You may fill out the "Do Not Sell or Share My Personal Information" form to opt-out.
Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to direct us to only use your Sensitive Personal Information (if collected) for limited purposes.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA/CPRA rights.

To Exercise Your California Rights:

You may submit a request to exercise your California rights by contacting us at the email address provided at the bottom of this Privacy Policy page. We will respond to your request within the timeframes required by California law. We may need to verify your identity before processing your request.

7. Data Security

We implement appropriate technical and organizational measures to safeguard your data and protect it against unauthorized access, use, disclosure, alteration, or destruction. This includes secure hosting, encryption, and restricted access. We regularly review and update our security practices to meet industry standards. In the event of a security breach involving your personal identifying information as defined by Wyoming law and/or personal information as defined by California law, we will provide timely notification to affected residents in accordance with applicable state regulations.

8. Your Consent

By submitting your information via our website or engaging with our services, you consent to this Privacy Policy and the practices outlined herein. California residents have specific consent rights as detailed in this policy.

9. How to Provide and Withdraw Consent

Consent is granted when you complete our contact form, submit project inquiries, use our digital tools, or as otherwise specified under California law (e.g., for the sale or sharing of personal information). You may revoke your consent at any time by contacting us or through the mechanisms provided in this policy.

10. Data Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

11. Changes to This Privacy Policy

Nouss Digital may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We're committed to transparency. If any significant changes are made, we will notify users by updating the policy on our website and, when appropriate, by email. For California residents, we will provide notice as required by law. Continued use of our services after such updates constitutes your acceptance of the revised policy.

12. Contact Us

For questions, concerns, or data requests, reach out to us at:

Email: [email protected]